Let’s say you witness an accident and call 110 Central. Then the dispatcher or call-taker can now ask you to film what you see. What happens is that the dispatcher sends you a text message with a unique URL link and when activated the dispatcher is able to see what you see via your smartphone.
The new system was first tested by the Bergen Fire Department in Norway. The results were so positive that it is already in use in many other places in Norway as well.
A picture says more than 1000 words. This is why it’s so important to get this new system launched said Bjarte Nesheim, Watch Commander, Flora Fire Department.
Read the full article (in Norwegian) here
See the video (in Norwegian) here