Communication under very stressful conditions is difficult,” says Magnus Mattsson, Operation Commander, Emergency Services in Copenhagen. ”It can be difficult to get all of the important information out quickly in the initial chaotic phase of a fire, and many decisions have to made quickly.”
Before contacting Incendium, emergency services in Copenhagen had a traditional system. They used radio to communicate with the internal operations center during rescue operations.
The emergency services wanted help with a streaming video solution to streamline their work. Amongst other things, the internal operations center wanted to be able to send reinforcements and to support the rapid intervention team more quickly, in the event of a need for additional vehicles and personnel.
Major support in stressful situations
The emergency services engaged Incendium, who supplies technology for streaming solutions in real time.