Live video streaming improves communication

The  emergency  services in  Copenhagen have  around 1000 employees  distributed between 13 different addresses in the Danish capital. The emergency services provide fire fighting support for around one million citizens in eight municipalities

Project Description

Communication under very stressful conditions is difficult,” says Magnus Mattsson, Operation Commander, Emergency Services in Copenhagen. ”It can be difficult to get all of the important information out quickly in the initial chaotic phase of a fire, and many decisions have to made quickly.”

Before contacting Incendium, emergency services in Copenhagen had a traditional system. They used radio to communicate with the internal operations center during rescue operations.

The emergency services wanted help with a streaming video solution to streamline their work. Amongst other things, the internal operations center wanted to be able to send reinforcements and to support the rapid intervention team more quickly, in the event of a need for additional vehicles and personnel.

Major support in stressful situations

The emergency services engaged Incendium, who supplies technology for streaming solutions in real time.

  • Greater Copenhagen Fire Department
  • 1000 employees
  • 1 million citizens
  • 80 vehicles

The solution has provided incredibly huge benefits and has given us completely new opportunities to streamline our work so that we can save more lives,” says Magnus Mattsson, Operation Manager at Greater Copenhagen Fire Department.

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Med SMS til Video får du et brugervenligt værktøj til alle typer af videokonsultationer, som giver tryghed hos både indringer og hos den, der skal vurdere situationen.

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If you don't want you to end up streaming live video to your command centre or observers not knowing that you by default also is streaming AUDIO from the built-in microphone then read this article:
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