The Emergency Medical Dispatch Service in the North Denmark region has entered into a three-year agreement with INCENDIUM to deliver SMS to Video.
One look is worth a thousand words
“It is very difficult to assess a sick or injured person by the phone, especially if both the patient and the bystander are in a panic. What does it mean that there is a lot of blood? What does it mean to be blue in the face and so on. This system will therefore clearly provide greater safety for the citizens of North Jutland.” says Jan Lindberg, Head of Emergency Medical Dispatch Center in North Denmark Region.
The citizens of North Jutland will as the first in Denmark have the opportunity to use their smartphone to send a live video stream of the patient without the need of a pre-installed app from the place of injury to the Emergency Medical Dispatch Service call-taker (1-1-2).
With the new solution the dispatch center can now target the appropriate response faster and more precisely because of the video footage from the callers mobile phone. The solution works with minimal need for user interaction and it even works simultaneously with the ongoing 1-1-2 phone call.