Emergency call centres and emergency response centres throughout Norway can now easily use IncidentShare SMS-to-Video. The Norwegian Health Service Organisation (HDO) has signed an agreement with Incendium that will incorporate IncidentShare into HDO’s IT platform.
Video calls have proved to be an extremely useful and effective tool in emergency calls, where situations can often be very hectic. As a provider of IT solutions to the healthcare sector, HDO is therefore delighted to be able to offer the video solution IncidentShare to all its customers: healthcare professionals and healthcare companies in all of the Norwegian municipalities.
“At HDO, we are pleased to have negotiated a good agreement with Incendium for a video solution for use in the emergency medical sector. For HDO’s customers, video will help to enhance situational awareness as a decision support tool for those units in the emergency medical services who wish to use it,” says Lars Erik Tandsæther, CEO of HDO.
Great success at Vestre Viken
“We have found IncidentShare to be an extremely useful and effective tool that we would not wish to be without, so it is great news that HDO and Incendium have entered into an agreement. It means that IncidentShare can now become a national solution in Norway,”
says Lise-Mette Lindland, who is Department Head and Project Manager at Vestre Viken Hospital Trust Emergency Call Centre.
Lise-Mette adds that she sees great potential in the fact that IncidentShare is already in use by the fire services in Norway, which means that the solution can help to create interdisciplinary co-operation across the Norwegian health, fire and police services.
Lise-Mette Lindland: Afdelingschef og projektleder, AMK Vestre Viken HF.
Working together in the Gjerdrum landslide
Here, IncidentShare was used – and proved its worth.
Some extremely difficult rescue work took place during the incident, in which a shared situational awareness, with the help of video streaming from drones, was crucial in the search for the people who were tragically caught in the landslide.
Asger Plæhn
Sales and Marketing Manager, Incendium A/S
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