his crew, he realised just how good an overall perspective could be gained from the air.
“When I saw the news broadcast in the evening, I thought ‘Damn, those helicopter shots give a good view of the fire.’ I really wished I could have seen them during our efforts. That was an eye opener for me, and from that day on I was determined to implement live streaming in our service,”
says Magnus Mattsson, fire service inspector and head of SIKS (special reaction force) with the Greater Copenhagen Fire Department.
says Magnus Mattson
The first in the industry
“You have to remember that ten years ago, when I first got the idea of using live streaming in the emergency services, we had never seen live streaming used that way before. It was back before GoPro, and in general, mobile phone coverage and the technology were not nearly as developed as they are now. So there was a certain amount of scepticism,” says Magnus Mattsson.
In collaboration with the software company Incendium, however, and with persistence and great commitment, it proved possible to implement Incendium’s live streaming solution, IncidentShare, which has since evolved to be an indispensable tool for the emergency services.
“When I first presented the idea to our center of operations, I was almost thrown out. Today, I get told off if I forget to start live streaming at an incident. The solution is now a natural part of how we deal with operations,” says Magnus Mattsson.
From 1 to 20 cameras
“Today we use live streaming throughout our organisation; all our operations commanders and team leaders have helmet cameras, all our vehicles have cameras fitted to them, we have drones that we live stream from, and we also have live streams from members of the public who call 112,” says Magnus Mattsson.
According to Christoffer Nygaard, operations and development manager of the 112 alarm and operations centre of the Greater Copenhagen Fire Department, live streaming has many advantages for the service, one of which is that it creates a common situation picture.
“Definitely. We will certainly be using Incendium’s solution in ten years’ time. There is no doubt that it is a tremendous help to us, and that it’s the way forward,” says Magnus Mattsson.
Does this sound like something you could use on your workplace? Call us here:
Sales and Marketing Manager, Incendium A/S
Asger is responsible for sales for Incendium’s customers in regard to emergency responses. If you have questions about how SMS-to-Video can help your workplace do not hesitate to call.
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